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When submitting the request, identify the PASS program and the priority as a Level 1 since the information is needed before a determination can be made. Depending on the information needed, it may take longer than forty-eight (48) hours for the CCPO to obtain the requested verification or information. See section 4000-4 L. Inquiries and Consultation.

The CCPO will respond to the Designee Request for Information by providing a clear description of findings and actions to be taken by the Designee, to include any additional notification to be sent to the family. This information is to be filed in the family’s hard file. If the Designee suspects or finds the family did not report pertinent information for an ongoing case, see section 4410 Incorrect Child Care Assistance Program Payment.

The interview must be documented in ICCIS whether only the interview was conducted or if a determination was made at that time. An eligibility determination for CCAP benefits cannot be made prior to conducting an interview or notifying a family of the requirement to participate in an interview.

The completion of the interview is documented in an ICCIS case note to include the details as described above. If during the interview it is determined additional information and/or verification is needed for a Green Track application the Child Care Assistance Application Received – Pended Notice must be issued. The application becomes a Red Track. The issuance of the notice must be documented in an ICCIS case note but the change in track is not required to be documented.

If an interview was completed but the application was denied, a new interview is not required when a family submits a new application within sixty (60) days of the submission of the denied application. See section 4050-2 PASS II and PASS III Family Application.

4070 DETERMINING FAMILY CHILD CARE ASSISTANCE NON-FINANCIAL ELIGIBILITY A family must provide any necessary information or verification to complete their Parents Achieving Self-Sufficiency (PASS) II or PASS III Child Care Assistance Program (CCAP) application within thirty (30) days of the date the application is date stamped received by the Designee.