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documented, in an Integrated Child Care Information System (ICCIS) case note, using the subject heading: Application Rcvd - Green Track or Red Track. The track can be identified in the same case note used when documenting the application received by including the track. See section 4050-3. Registering an Acceptable PASS II and PASS III Family Application.

4050-5 A. GREEN TRACK When a complete application has been received and the interview is the only action required of the family, the application is considered “Green Track.” If the interview is not conducted the same day as the application was received, the Child Care Assistance Application Received – Pended Notice is issued. If it is determined information or verification is needed based on the interview or eligibility determination, a new Child Care Assistance Application Received – Pended Notice is issued to include all information needed with a new ten (10) day due date. Issuance of the notice is documented in an ICCIS case note. In this situation, the application becomes red track. A case note documenting the track change is not required as long as the new pend notice sent is documented in an Integrated Child Care Information System (ICCIS) case notes.

The application is considered worked timely if an interview with the applicant is completed and a determination of approved or denied is issued within fifteen (15) days of application receipt. The fifteen (15) days will be determined by using the fifteen (15) day timeframe on Adverse Action Calendar with day zero (0) being the date the application was received.

When action is needed for Parents Achieving Self-Sufficiency (PASS) I on a Green Track application causing a delay in issuing a determination of approved or denied exceeding the fifteenth (15Th) day from the date the application is received, the application is considered worked timely if the determination is issued within one (1) business day of the Work Services Provider (WSP) and or Systems Operations (SysOps) completing needed PASS I actions.

4050-5 B. RED TRACK Applications determined incomplete and identified as “Red Track” require follow up by the Designee. The Designee must identify all information, documentation and/or verification needed to complete