Sign up for direct deposit
The Division of Public Assistance uses direct deposit for Adult Public Assistance and Senior Benefits. This means your benefits go straight into any bank account, no matter where your bank is located. Paper checks are no longer in use.
To sign up, complete the Direct Deposit Request Form and include a voided check or deposit slip.
Download the form: GEN-153 Direct Deposit Request Form
Or call 888-620-1111 to request a form by mail
If you do not enroll in direct deposit, you will automatically receive an Alaska Quest Electronic Benefits Transfer (EBT) card , which works like a debit card and can be used at many stores and ATMs that accepts the Alaska Quest EBT card.
If you have questions about how your APA benefits are paid or used, you may contact the Division of Public Assistance by phone at 800-478-7778 for help.