Non-permanent employees

The long-term rate is based on total income from all non-permanent PAYE jobs, divided by 52, regardless of weeks worked.

Different rules apply depending on your situation, contact us if you’re unsure.

If your payment falls around a public holiday, we try to pay you earlier. Payments can take 1 to 3 days to process depending on your bank.

If you were paid for a public holiday, but you did not work, let us know the number of hours you were paid for.

If you did work on a public holiday, let us know the hours you worked, the hourly rate, and the public holiday rate that applies, for example, time-and-a-half or double time.

When your employment ends, you'll receive your final pay, also known as termination pay. This includes all the wages you're owed, any holiday pay entitlements, and any other payments due to you. This might affect your weekly compensation payment, so please let us know if you are expecting or have received a final pay.

If you receive New Zealand Superannuation or support from Work and Income New Zealand, this may affect your weekly compensation payments. Get in touch with our team to find out more.

If you receive weekly compensation while returning to part time work and receiving wages, this means you have two sources of income. One of them will need a secondary tax code.

We recommend you contact Inland Revenue about tax codes.

If you haven't received a payment you were expecting, and need this urgently, call us.

You’ll need to provide regular medical certificates to continue receiving weekly compensation. You can do this online using MyACC or by emailing us.

Payments usually stop when you’re able to return to the job you were doing before your injury or your health provider says you’re able to. We’ll let you know if payments stop for other reasons.

If we’ve contacted you about an overpayment, here’s our internet banking details to make this payment:

Use the one-off bill payment option

Manually enter the following: Bank account number – 03 0502 0287400 003 Name of account – Accident Compensation Corporation Please enter our full account name when making an online payment.

Add these details to make sure we can track the payment back to you: Particulars – First name and surname Code – Debt ID number Reference – Claim number If you're paying from an overseas bank account: SWIFT code - WPACNZ2W You may also have to pay an international banking fee.

If your injury is stopping you from starting full-time work of at least 30 hours per week, we may be able to pay you for loss of earnings. You could be eligible if:

you've turned 18

you were injured before you turned 18, or injured after turning 18 but you've been in full-time study or training

you can't work because of your injury for six months or more

you're no longer in full-time study or training

you're earning or already getting weekly compensation but it's less than what we'd pay for loss of potential earnings.